Diary - Frequently Asked Questions

Welcome!
First of all, thank you for using the app. I’ve collected here a few frequent questions about the app that may help you. Here we go!

Can I sync content with all my devices

It is not possible to sync content between devices. I'm already aware that this is a feature a lot of users would like to have and I'll do my best to add it to the app in the next release.

Can I print my journal?

This is another very popular feature request that I'll try to add to the app as soon as possible.

I lost my password, how do I access the journal?

There are 2 possible solutions:
If you don't care about losing your data, just delete the app from your device and download it again from the App Store (here's the link). If the payment screen appears, tap "Restore purchases" to restore your subscription or purchase.
If you want to keep the data, please send me an email and I'll help you unlock the app. Please allow me a few days to answer your request.

Some common questions to all my apps

How can I manage my subscription?

Open the App Store app, tap your profile image and select "Suscriptions". You can also use this link to access that page.

If the app doesn't appear there, you're not subscribed to it!
If you made a purchase by mistake, please see the official Apple documentation to ask for a refund.

Can I purchase the app forever?

You can purchase most of my apps forever. To do that, go tho the settings section, then "Manage my subscription" and follow the instructions.

I have a feature idea...

I love that! I really appreciate your feedback, your ideas and your bug reports. They help me create better apps 🙂

Please, fill this short form.

What's the status of...

I'll do my best to keep the progress updated here.

Not found what you needed?

If you still need help, you can send me an email.
I answer requests personally, most of the times within a week.